FREQUENTLY ASKED QUESTIONS
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Are all products original?
Yes, all the products which are sold on our Website are guranteed authentic. We check every pair before we sell it.
How long does the shipping take?
The shipping of your order takes between 3 - 10 working days. We do our best to deliver your purchase as fast as possible.
How much does the shipping cost?
The shipping is free on every order from Switzerland. We partnered with the Swiss Post in order to provide the best possible shipping experience for you.
Is it possible to return an unwanted item?
Yes, it is possible to return your order. Please read the refund policy for more detailed information.
I ordered/received the wrong size
If you would like to exchange your item please contact us. We will help you to quickly resolve the issue
How can I contact you?
We are looking for to helping you. Feel free to contact us at any time. Please check the contact information page or click on Whatsapp icon below.
Which payments methods do you offer?
You can pay via Credit Card, Paypal and Twint. We are happy to provide you with the most convenient payment methods.